Frequently Asked Questions

DermZen Facials


What are DermZen Facials?

Our luxurious Facials use science-backed technologies to target key problems in your skin such as: hyperpigmentation, dullness, uneven skin tone, dark marks, redness and skin sensitivities. In addition, DermZen Facials targets a wide range of skin concerns, including dehydration, photoaging, loose skin and dull complexion, resulting in healthier and more radiant skin.

How can a facial help me?

Your skin needs help to look and feel its best, as the demands of everyday life affects your skin. At DermZen, we can combine facials with other treatments to get the best out of your skin, leaving it looking beautiful and naturally radiant. Our DermZen Facials are suitable for all skin types, giving you remarkable science-based results.

Are there any risks related to facials?

Our DermZen Facials are safe and effective with minimal to no downtime. Before you undergo any facial treatment, we will discuss any possible rare risks. It is important to only have your treatments performed by qualified medical professionals.

How many facials will I need?

A course of six or more facials is recommended to get the best out of your skin. We will discuss this with you during your consultation and devise a bespoke treatment plan for your skin.

How do I prepare for my appoinment?

  • 48 hours before your treatment, do not apply topical retinoids, exfoliating or products containing active acids, such as; Alpha-hydroxy acids (AHAs), Beta-hydroxy acids (BHAs) and Poly-hydroxy acids (PHAs) to the treatment area.

  • If you are unwell on the day of your treatment, please contact us to reschedule your appointment

  • Please inform us before receiving treatment if there are any changes to your medical history or medication.

What happens during an appointment?

We will arrange a consultation to determine what treatment is best for your skin and concerns. Your facial treatment will then be safely carried out in a relaxing environment.

How long does a facial take?

Your appointment should typically last for 30 - 90 minutes, and is dependent on the type of facial you have. You will be able to rest and relax while we take care of your skin.

How long do the results last?

This depends on factors such as: your skin type, your skin concerns and the facial you choose. During your consultation, you will be given a better idea of longevity. Patients with the longest-lasting results tend to be those who follow the treatment protocol and incorporate a good skincare routine as well as daily sun protection.

What is the recovery time?

Minimal downtime is associated with DermZen Facials, and most patients are able to return to work after their treatment. It is also dependent on the technologies and combination treatments you choose.

Will my results look unnatural?

DermZen Facials help bring bright, beautiful skin to the surface, and you will notice your skin’s transformation following your treatment. These effects can be enhanced with repeat sessions.

I am going on holiday soon, can I still have DermZen Facials?

It is recommended to have this treatment before going on holiday, as your skin will feel radiant, refreshed and beautiful. It is important to use daily sun protection and avoid direct sun exposure.

How do I care for my skin afterwards?

After your DermZen Facial, it is important to keep your skin well looked after. Hydration is essential, as it helps your skin to feel soft and smooth. You should avoid consuming excessive alcohol and smoking. Daily sunscreen and avoiding direct sunlight exposure are essential to maintain your skin’s radiance. It is crucial to incorporate a skincare routine that is appropriate for your skin type and concerns. Your DermZen practitioner will be able to support and guide you through your skincare journey.